Legal

Privacy Policy

Last Updated: November 10, 2026

MindClimb Therapy & Consulting PLLC, doing business as MindClimb Therapy (“I,” “my,” or “the practice”), is committed to protecting your privacy. This Privacy Policy explains how I collect, use, disclose, and safeguard information when you visit my website, https://mindclimbtherapy.com (the “Site”). By using this Site, you consent to the practices described in this policy.

This Privacy Policy applies only to information collected through this website. It does not apply to information collected offline, during therapy sessions, or through any secure client portal, telehealth platform, or electronic health record system. If you become a therapy client, you will receive separate documents governing the privacy of your mental health information.

1. Information I Collect

I may collect the following types of information when you visit or interact with the Site:

A. Information You Voluntarily Provide

This includes information you choose to send by email, by phone, or through the contact form on this Site, such as:

  • Name
  • Email address
  • Phone number, if you include it
  • The insurance plan you select or mention
  • Any message or information you include

If you use the contact form, your message is sent by email to my practice, and it stays in my email account. This Site does not keep a copy of it. The email is delivered through the services described in Section 5.

Important: The Site is not intended for sharing Protected Health Information (PHI). Please avoid including sensitive medical or clinical details in email or in the contact form, and keep in mind that standard email is not a secure way to send private information. PHI shared during therapy is protected separately under HIPAA.

B. Automatically Collected Information

When you visit the Site, certain technical information is processed automatically by the services that deliver it, such as:

  • IP address
  • Browser type
  • Device type
  • Pages requested and referring URLs
  • Date and time of the request

This information is used to deliver the Site, keep it secure, and keep it working properly.

2. Cookies & Tracking Technologies

This Site does not use advertising cookies or tracking pixels. It does use Cloudflare Web Analytics, a privacy-focused tool that counts visits and page views, such as which pages are viewed, the country a visit comes from, and the type of browser or device. It does not use cookies, and it does not follow you across other websites or build a profile of you. I use these counts only to understand how the Site is found and used. If I add any other tools in the future, I will update this policy and, where required, ask for your consent.

The Site’s typefaces are served from the Site itself, so your browser does not contact Google or any other font service to display them.

3. How I Use Your Information

I may use the information collected through this Site to:

  • Respond to inquiries and messages, including arranging a consultation call
  • Provide information about my services
  • Understand, in combined counts, how visitors find and use the Site
  • Maintain website security and performance
  • Comply with legal obligations

I do not sell your personal information to third parties.

4. How I Protect Your Information

I take reasonable administrative and technical measures to safeguard the information submitted through the Site. However, no method of transmission over the internet is completely secure.

This website is not intended for sharing Protected Health Information (PHI). PHI shared in the context of therapy is handled separately and securely in accordance with HIPAA regulations through my clinical systems and procedures.

5. Third-Party Disclosure

I do not sell or share your information with third parties for their own marketing purposes. However, I use third-party service providers to help operate the Site, including:

  • Website hosting, delivery, privacy-focused visit counts, and processing of contact form submissions (Cloudflare)
  • Email delivery of contact form messages (SendGrid), which may keep delivery records such as the date and the recipient address
  • Email services used to receive messages sent to the address listed on the Site

These providers receive information only as necessary to perform their services.

6. External Links

This Site contains links to third-party websites, such as the Centers for Medicare & Medicaid Services (CMS) No Surprises Act website and my profiles on Psychology Today, Facebook, and LinkedIn. I am not responsible for the privacy practices, content, or security of those sites. Please review their privacy policies before providing any information.

7. Children’s Privacy

This Site is not intended for children under 13, and I do not knowingly collect personal information from children. If I learn that a child has submitted information, I will delete it promptly.

8. State-Specific Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

  • The right to request access to the data I store
  • The right to request corrections
  • The right to request deletion
  • The right to opt out of certain types of data collection

To exercise these rights, please contact me using the information below.

9. HIPAA Notice

This Privacy Policy governs only the information collected through this public website. If you become a therapy client, you will receive a separate HIPAA Notice of Privacy Practices that explains how your Protected Health Information (PHI) is handled under federal law.

10. Contact Me

If you have questions about this Privacy Policy or wish to request changes to your information, please reach out through my Contact page, email me at [email protected], or call (720) 740-1737.

11. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates the most recent revision. Your continued use of the Site means you accept any changes.